AI Transparency Notice
Last updated: November 8, 2025
1. AI-Powered Service
mutedblue uses OpenAI's GPT-5 to generate personalized personality and compatibility reports. This page explains exactly how we use AI, what data we process, and the limitations of AI-generated content.
2. What Data We Collect
When you create a report, we collect:
- Required: Birthdate, country of birth, questionnaire answers (10 items, TIPI — Big Five), preferred report language
- Optional: Name, gender, time of day of birth, exact birth time, birth city
- Payment data: Processed securely by Stripe (we never see your full credit card details)
3. AI Model Information
Our reports are generated using:
- Provider: OpenAI
- Model: GPT-5
- Purpose: Analyzing personality dimensions, zodiac sign, and generating personalized written insights
- Your data is NOT used to train AI models (per OpenAI's API terms)
4. How We Generate Your Report
The complete process:
- You complete the questionnaire: 10 items (TIPI) measuring Big Five personality traits
- We calculate your personality profile: Your answers are analyzed to create detailed scores across all dimensions
- We create a structured prompt: Combining your personality scores, zodiac sign (from birthdate), birth time if provided, and any optional demographic data
- Data is sent to OpenAI: Via secure API connection. OpenAI does NOT use your data for training their models
- AI generates personalized text: GPT-5 creates unique insights, affirmations, and analysis based on your specific data
- PDF creation: We format the AI-generated text with charts and visualizations into a downloadable PDF
- Storage: Your report data and PDF are stored in our Supabase database (EU servers) so you can re-download or create compatibility reports later
5. Limitations of AI
While our AI is powerful, it has limitations:
- Not Perfect: AI can occasionally produce errors, inconsistencies, or generic statements
- Pattern-Based: AI recognizes patterns but doesn't "understand" you as a human psychologist would
- Approximations: Insights are approximations based on questionnaire data, not comprehensive assessments
- Cultural Bias: AI models may reflect biases present in their training data
- Not Medical Advice: AI outputs are not clinical diagnoses or professional psychological advice
6. Data Storage & Security
How we store your data:
- Database: Supabase (EU-based servers, GDPR compliant)
- Stored data: Your questionnaire answers, generated report text, PDF file, unique access code
- Retention: Indefinitely (to enable re-downloads and compatibility checks), unless you request deletion
- Access: Only you can access your report via your unique short code
- Security: Encrypted transmission (HTTPS), secure database access controls
7. Data Privacy & AI
Your data and privacy:
- We send only necessary data to OpenAI (personality scores, zodiac info, optional demographics)
- OpenAI does NOT use API data to train models (per their terms)
- We do NOT sell or share your data with third parties for marketing
- You can request deletion of all your data at any time by contacting hello@mutedblue.com
8. Your Rights (GDPR)
You have the right to:
- Know that AI is being used (which we disclose upfront)
- Understand how AI decisions are made (explained in this document)
- Request human review of your report if you believe there's an error
- Opt out by simply not using the service
- Request deletion of your data and generated reports
9. Reporting Issues
If you experience any issues with AI-generated content:
- Factually incorrect information
- Inappropriate or offensive content
- Technical errors in generation
- Concerns about bias or fairness
Please contact us at: hello@mutedblue.com
Questions?
For any questions about AI, data handling, or to request data deletion, contact:
hello@mutedblue.com