AI Transparency Notice

Last updated: November 8, 2025

1. AI-Powered Service

mutedblue uses OpenAI's GPT-5 to generate personalized personality and compatibility reports. This page explains exactly how we use AI, what data we process, and the limitations of AI-generated content.

2. What Data We Collect

When you create a report, we collect:

  • Required: Birthdate, country of birth, questionnaire answers (10 items, TIPI — Big Five), preferred report language
  • Optional: Name, gender, time of day of birth, exact birth time, birth city
  • Payment data: Processed securely by Stripe (we never see your full credit card details)

3. AI Model Information

Our reports are generated using:

  • Provider: OpenAI
  • Model: GPT-5
  • Purpose: Analyzing personality dimensions, zodiac sign, and generating personalized written insights
  • Your data is NOT used to train AI models (per OpenAI's API terms)

4. How We Generate Your Report

The complete process:

  1. You complete the questionnaire: 10 items (TIPI) measuring Big Five personality traits
  2. We calculate your personality profile: Your answers are analyzed to create detailed scores across all dimensions
  3. We create a structured prompt: Combining your personality scores, zodiac sign (from birthdate), birth time if provided, and any optional demographic data
  4. Data is sent to OpenAI: Via secure API connection. OpenAI does NOT use your data for training their models
  5. AI generates personalized text: GPT-5 creates unique insights, affirmations, and analysis based on your specific data
  6. PDF creation: We format the AI-generated text with charts and visualizations into a downloadable PDF
  7. Storage: Your report data and PDF are stored in our Supabase database (EU servers) so you can re-download or create compatibility reports later

5. Limitations of AI

While our AI is powerful, it has limitations:

  • Not Perfect: AI can occasionally produce errors, inconsistencies, or generic statements
  • Pattern-Based: AI recognizes patterns but doesn't "understand" you as a human psychologist would
  • Approximations: Insights are approximations based on questionnaire data, not comprehensive assessments
  • Cultural Bias: AI models may reflect biases present in their training data
  • Not Medical Advice: AI outputs are not clinical diagnoses or professional psychological advice

6. Data Storage & Security

How we store your data:

  • Database: Supabase (EU-based servers, GDPR compliant)
  • Stored data: Your questionnaire answers, generated report text, PDF file, unique access code
  • Retention: Indefinitely (to enable re-downloads and compatibility checks), unless you request deletion
  • Access: Only you can access your report via your unique short code
  • Security: Encrypted transmission (HTTPS), secure database access controls

7. Data Privacy & AI

Your data and privacy:

  • We send only necessary data to OpenAI (personality scores, zodiac info, optional demographics)
  • OpenAI does NOT use API data to train models (per their terms)
  • We do NOT sell or share your data with third parties for marketing
  • You can request deletion of all your data at any time by contacting hello@mutedblue.com

8. Your Rights (GDPR)

You have the right to:

  • Know that AI is being used (which we disclose upfront)
  • Understand how AI decisions are made (explained in this document)
  • Request human review of your report if you believe there's an error
  • Opt out by simply not using the service
  • Request deletion of your data and generated reports

9. Reporting Issues

If you experience any issues with AI-generated content:

  • Factually incorrect information
  • Inappropriate or offensive content
  • Technical errors in generation
  • Concerns about bias or fairness

Please contact us at: hello@mutedblue.com

Questions?

For any questions about AI, data handling, or to request data deletion, contact:

hello@mutedblue.com