Terms & Conditions

Last updated: November 8, 2025

1. Acceptance of Terms

By using mutedblue (operated by Dr. Sebastian Lindner, Germany), you accept these Terms & Conditions. If you do not agree, please do not use our service.

2. Service Description

mutedblue provides AI-generated personality reports that combine psychological analysis with astrological insights. Our service is intended for:

  • Entertainment purposes
  • Self-reflection and personal growth
  • NOT as professional psychological, medical, or legal advice
  • NOT as a substitute for professional counseling or therapy

3. User Responsibilities

You agree to:

  • Provide accurate information in your questionnaire
  • Be at least 16 years of age
  • Use the service for lawful purposes only
  • Not share your unique report links publicly
  • Not attempt to reverse-engineer or copy our AI prompts or algorithms

4. Payment & Pricing

All payments are processed securely through Stripe. By purchasing:

  • Prices are displayed in your local currency and include all applicable taxes
  • Payments are one-time (no subscriptions)
  • You receive immediate access to your report after successful payment
  • Payment confirms your acceptance of these terms

5. Refund Policy

Since mutedblue is a digital product delivered immediately:

  • Refunds are generally not available after report generation
  • If a technical error prevents report generation, we will either fix the issue or provide a full refund
  • For refund requests, contact us within 14 days at hello@mutedblue.com

6. Intellectual Property

Regarding content and ownership:

  • Your Report: You own the personal report generated for you
  • Our Platform: mutedblue retains all rights to the platform, design, algorithms, and branding
  • Permitted Use: You may share your report privately, screenshot for personal social media, etc.
  • Prohibited: Commercial use, reselling, or redistribution of reports

7. AI-Generated Content

Important disclaimers about AI content:

  • Reports are generated by AI (OpenAI GPT models)
  • AI outputs can be imperfect, approximate, or subjective
  • We do not guarantee absolute accuracy
  • Content should not be treated as professional advice
  • See our AI Transparency Notice for more details

8. Limitation of Liability

To the fullest extent permitted by law:

  • mutedblue is provided "as is" without warranties of any kind
  • We are not liable for decisions you make based on report content
  • We are not responsible for third-party services (Stripe, OpenAI, Supabase)
  • Our total liability is limited to the amount you paid for the service

9. Privacy

Your use of mutedblue is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Termination

We reserve the right to:

  • Suspend or terminate access for violations of these terms
  • Modify or discontinue the service at any time
  • Remove reports that violate our policies

11. Governing Law

These terms are governed by the laws of Germany. Any disputes shall be resolved in German courts.

12. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance. We will notify users of material changes.

13. Contact

For questions about these terms:

Email: hello@mutedblue.com